[ Paul Murphy wrote in 040215 MMDigest:

> I'm venting, I realize.  I don't expect anybody to straighten this
> out for me, and I know I was a babe in the woods.  But damn, when I'm
> pretty sure that another action is "out there" for my instrument, and
> when I can only hope that the re-stringing was done well in the first
> place, this is a _hard way to learn._

Paul, it is time for a "lawyer letter".  It will cost some money to get
yourself a lawyer on retainer, but the letter will inform your wayward
piano technician in no uncertain terms that you have contacted a lawyer
and that further action will be shortly forthcoming.  In all
likelihood, the letter will be enough to get him to finish up.

Larry Smith
http://www.smith-house.org/