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Keystone Music Roll Company
By Alan Wallace

I read with interest today the posting concerning Keystone Music Roll
Company.  I was one of several MMDers who posted concerns several
months ago about not receiving goods from this company.  I had ordered
from them in the past and received my rolls.  I ordered some rolls in
March -- yes, March of this year.  My last communication from Keystone
was May 8 with an explanation about their move.

I can understand such a move disrupting business.  However, they have
not responded to any queries from me since.  Basically, they cashed
my check in March, and I have received neither a refund nor my goods.
This is _not_ the way to do business.

Since they have refused to even acknowledge me anymore I must assume
their web site exists but they are out of business.  Last week I sent
a note specifically requesting they respond to me.  I offered them the
choice of sending my order or refunding my money.  But I really wanted
a response.  Nothing!

Do not send these people orders.  Be warned.  I have decided, though
I think I have lost my money, to send a registered letter.  If they
decline that -- well, I will then have my final answer.

Alan Wallace


(Message sent Wed 29 Aug 2001, 10:32:34 GMT, from time zone GMT-0400.)

Key Words in Subject:  Company, Keystone, Music, Roll

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