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MMD > Archives > December 1996 > 1996.12.13 > 02Prev  Next


Re: The Cost of Quality
By Karl Ellison

Bob Fitterman wrote that "You get what you pay for."  I am now reaping the losses of shoddy work, and currently find the following to be more accurate:

     "You _don't always_ get what you pay for,
      and you rarely get what you don't pay for".

Here are some others that have recently come to mind:

   o "The quality is remembered long after the price is forgotten"
   o "In for a penny, in for a pound"
   o "If you always do what you've always done
        you'll always get what you've always got"
   o "Failure has a root cause
        Causes are preventable
          Prevention is cheaper."
   o "A professional is someone who can do his best work
        even when he doesn't feel like it."
   o "When angry, count to ten. When very angry, swear."

- K a r l  B.  E l l i s o n
  Ashland, MA  U.S.A.
  KBEllison@aol.com
  http://members.aol.com/kbellison/kbe.html


(Message sent Fri 13 Dec 1996, 14:09:21 GMT, from time zone GMT-0500.)

Key Words in Subject:  Cost, Quality
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